Privacy Policy

Last updated: March 18, 2025

ARRMA respects your privacy and is committed to handling customer information responsibly, clearly, and securely.

This Privacy Policy explains how ARRMA collects, uses, shares, stores, and protects information when you visit our website, place an order, contact customer service, create an account, subscribe to email marketing, or interact with our online store.

Information We Collect

ARRMA may collect information you provide directly, information related to your orders, and certain information collected automatically when you use our website.

• Contact details, such as your name, email address, billing details, and shipping details
• Order information, including products purchased, order number, order history, and transaction details
• Account information, such as login details or saved preferences if you create an account
• Customer service messages, including questions, requests, photos, or details you send to us
• Marketing preferences, such as whether you subscribe to promotional emails
• Website usage information, such as pages viewed, browser type, device information, and cookie-related data

How We Use Information

ARRMA uses customer information to operate the store, process orders, respond to requests, improve the shopping experience, and communicate with customers.

• To process, confirm, fulfill, and manage orders
• To provide customer support for orders, shipping, returns, exchanges, product questions, and account help
• To communicate order updates, service messages, and account-related notices
• To review website performance, improve site functionality, and understand customer browsing behavior
• To help detect, prevent, or respond to fraud, misuse, security incidents, or unauthorized activity
• To send marketing emails when you have subscribed or otherwise allowed us to contact you

Order Processing

When you place an order with ARRMA, we use the information you provide to process payment, prepare your order, communicate order details, support delivery-related needs, and assist with post-purchase questions.

Order-related information may also be used for customer service, recordkeeping, fraud prevention, tax or accounting purposes, and other store operations necessary to complete your purchase.

Payment Information

ARRMA accepts payment through PayPal, Stripe, and credit card payment options. Payment details are processed by the applicable payment processor, and ARRMA does not need to store your full payment card number to complete standard payment processing.

Payment processors may collect and process payment information according to their own privacy and security practices. Please review the privacy terms of the payment method you choose for more information.

Cookies and Analytics

ARRMA uses cookies and analytics-related technologies to support website functionality, remember preferences, understand how visitors use the site, improve page performance, and help maintain a smoother shopping experience.

Cookies may help with features such as keeping items in a cart, remembering settings, measuring website traffic, and identifying general browsing patterns. You may be able to manage or disable cookies through your browser settings, but some website features may not work properly without them.

Email Marketing

If you subscribe to ARRMA email marketing, we may use your email address to send promotional messages, product updates, sale notices, and other store communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at [email protected]. Even if you unsubscribe from marketing emails, you may still receive transactional or service-related messages about your orders or account.

Service Providers

ARRMA may share limited customer information with service providers that help operate the store and complete customer requests. These providers may support functions such as payment processing, order management, website hosting, analytics, email delivery, security, customer service, and fulfillment-related operations.

Service providers are expected to use information only as needed to provide services to ARRMA and to protect the information they process.

Data Security

ARRMA uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, payment system, or online transmission method can be guaranteed to be completely secure. Customers should also protect their account credentials and avoid sending sensitive information through unsecured channels.

Data Retention

ARRMA retains personal information for as long as reasonably necessary to provide services, process orders, support customer requests, maintain records, comply with applicable obligations, resolve disputes, and protect the store from fraud or misuse.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for legitimate business or recordkeeping purposes.

Customer Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the ability to request access, correction, deletion, portability, restriction, or objection to certain processing.

To make a privacy request, contact ARRMA at [email protected]. We may need to verify your identity before responding to your request.

Children’s Privacy

ARRMA does not knowingly collect personal information from children. If you believe a child has provided personal information to ARRMA, please contact us so we can review the request and take appropriate action.

International Users

If you access ARRMA from outside the country where our store operations or service providers are located, your information may be processed in a different country from where you live. Privacy and data protection rules may vary by location.

Policy Updates

ARRMA may update this Privacy Policy from time to time to reflect changes in our practices, website features, payment options, legal requirements, or store operations. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

For privacy questions, data requests, email marketing preferences, or questions about how ARRMA handles customer information, contact us at [email protected].