Contact Us
Need help with your ARRMA order or shopping experience? Our customer support team is here to help with clear, friendly assistance.
Whether you have a question about an order, shipping update, return, exchange, product detail, or account issue, please contact ARRMA using the email address below or use the contact form on this page.
Email ARRMA Support
For customer support, email us at [email protected].
Our usual response time is 24–48 hours. Customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
What to Include in Your Message
To help us review your request quickly, please include as many useful details as possible.
- Your full name and the email address used for your order
- Your order number, if your question is order-related
- A brief description of the issue or question
- Product name, model, color, or item details when relevant
- Photos or screenshots if they help explain the situation
Order Support
Contact ARRMA for help with order questions, order details, item information, or changes you need us to review.
Shipping Support
If you have a shipping question, please include your order number and the email address used at checkout.
Returns & Exchanges
For return or exchange help, email us before sending anything back so we can review your request and provide the next steps.
Product Questions
Need help choosing or reviewing ARRMA product details? Send the product name, model, or page link with your question.
Account Help
For account-related questions, include the email address connected to your account so we can better understand your request.
Contact Form Note
You may also use the contact form on this page. Please include the same details listed above for faster review.
Privacy Reassurance
Information you share with ARRMA customer support is used only to review and respond to your request. Please do not include sensitive payment information, passwords, or unnecessary personal details in your message.
We’re Here to Help
Thank you for contacting ARRMA. Our team will review your message and reply as soon as possible during customer service hours.
